SHIPPING

HOW MUCH IS SHIPPING?

ORDERS TO NORWAY: FREE shipping!
ORDERS TO HONG KONG: FREE shipping!
INTERNATIONAL ORDERS: CHICAMEO charges a flat rate of 20 USD per order. 

 

WHEN WILL MY ORDER ARRIVE?

Orders are generally delivered within 3-10 working days. We always try our best to deliver the order to you within 3 business days. 

There can be the occasional customs or courier delay which may affect your delivery timeframe.

Please allow for 1-2 working days to pick and pack your order.

 

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched.

Please ensure your delivery address is attended during business hours.

We CANNOT send to PO BOXES, please ensure a street address is supplied.

 

WHICH COURIER DO YOU USE?

ORDERS IN NORWAY: We ship all orders directly to your door with DHL (dhl.com) or for self pick-up at your local post office with Posten (posten.no). 

ORDERS IN HONG KONG:  We ship all orders directly to your door with SF Express (sf-express.com).

INTERNATIONAL ORDERSWe ship all orders directly to your door with DHL (dhl.com)

 

WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?

ORDERS TO NORWAY: All items are DDP (Delivery Duty Paid), which means that all relevant import taxes and duties are included in the price that you pay on our website.
There will not be any additional costs after you have received the parcel.
ORDERS TO HONG KONG: All items are DDP (Delivery Duty Paid), which means that all relevant import taxes and duties are included in the price that you pay on our website.
There will not be any additional costs after you have received the parcel.

INTERNATIONAL ORDERS: CHICAMEO can unfortunately not be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.

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